Job description here
Assistant Manager - Cork
Join Our Team and Help Shape the Future of Indoor Climbing!
We’re looking for an Assistant Centre Manager to work alongside our Centre Manager at Awesome Walls Cork, playing a key role in the centre’s daily operations and long-term growth. If you’re passionate about climbing, customer service, and leadership, this is a fantastic opportunity to make an impact in a thriving business.
About the Role
The Assistant Manager will be responsible for the day-to-day running of the centre, working closely with the onsite management team and senior leadership to develop and implement business opportunities. You’ll lead our passionate Duty Manager team, ensuring an inclusive, welcoming, and safe environment for all customers while maintaining the highest standards of service and safety.
With the centre operating daily from morning until late evening, we’re looking for an energetic, self-motivated individual who can inspire their team and ensure every visitor leaves excited for their next climb. The role also involves supporting the Centre Manager in driving the centre’s growth, identifying areas for improvement, and contributing to the future development of the company.
We will provide ongoing training and development opportunities to help you excel in your role and progress within the company.
Key Responsibilities:
- Oversee the day-to-day operations of the centre.
- Deliver exceptional customer service and foster a welcoming atmosphere.
- Motivate, lead, and develop the Duty Manager team.
- Assist in managing staff scheduling, budgets, and expenditure.
- Support the Centre Manager in implementing business growth initiatives.
- Ensure the centre maintains high safety standards and best practices.
- Help curate social media content and promote the centre’s activities.
What We’re Looking For
Essential Qualities:
✔ Passion for climbing and the indoor climbing industry.
✔ Strong leadership and team management skills.
✔ Excellent organisational and problem-solving abilities.
✔ Ability to multi-task, delegate, and adapt in a fast-paced environment.
✔ High attention to detail and commitment to safety.
✔ Outstanding customer service and communication skills.
Desired Skills & Experience:
✔ Experience in staff scheduling, budgeting, and expenditure management.
✔ Strong knowledge of Microsoft Excel for tracking operations.
✔ Proven ability to lead and manage a team effectively.
✔ Familiarity with climbing facility software or POS systems.
✔ A proactive approach to business development and customer experience.
✔ Experience in social media content creation or management.
✔ Coaching, teaching, or training background is a plus.
What We Offer:
- Competitive salary: €34,600 per annum.
- Funded training & qualifications to help you succeed.
- A fun, supportive, and dynamic work environment.
- Industry-standard holidays.
- Trade discounts on climbing equipment and clothing.
- Free climbing at Awesome Walls!
Additional Information:
📅 Application deadline: April 14, 2025.
🚗 Own reliable transport is required.
⏳ Full-time role (up to 40 hours per week) with a mix of daytime, evening, and weekend shifts.
If you’re excited about this opportunity and think you’d be a great fit, we’d love to hear from you! Apply now and be part of the future of climbing at Awesome Walls Cork!
